Terms of delivery

Transport rates

Spain and Portugal: Purchases over € 100 : FREE
    Other purchases : 9 € , VAT included
    Rest of Europe : Purchases over 200 € : FREE
    Other purchases : € 19 , including VAT

These amounts are automatically added to your order .


Spain and Portugal: The deadline for shipping to mainland Spain is between 24 and 72 working hours , depending on destination , after dispatch from our warehouse

The deadline for submissions to the rest of Europe is between 72 and 96 working hours , depending on destination , after dispatch from our warehouse

Orders are dispatched at 16:00 hours on weekdays . Those received after this time will be sent the next day.


To purchase on the website , it is necessary that the order reach any preset minimum value .

You must make the payment using any of the payment methods described below, as directed. It will issue the relevant invoice , which will be delivered in conjunction with the products purchased. All payments will be made in Euros .

The website lets you choose the payment method that suits you best :

    By credit card or debit card, you can pay in a safe and instantaneous .
    By bank transfer in favor of ROBERTO AND TAMAYO, SL : You must perform this transfer within 3 business days after order , in case you have not received confirmation of the transfer after this period will cancel the order . The bank account details will be displayed after the order is placed . In the concept remember to mention the order reference .


The products are guaranteed for as Royal Legislative Decree 1/2007 , of 16 November by approving the revised text of the General Law for the Defence of Consumers and Users and other complementary laws are not covered by warranty damage resulting from unreasonable use , improper handling and or repair by anyone not entitled or authorized , and / or using inappropriate products .

For more information please contact us using the contact form.

Governing Law and Jurisdiction

These conditions of sale shall be governed by the laws of the Kingdom of Spain .

Conditions of return

For hygienic reasons and to guarantee new and first use of our products, provides for the return of the same .